Privacy Policy

FLUX AND FOAM LIMITED ("we", "us") is the data controller for the information described in this policy. We are a company registered in England and Wales (company number 12162303) with our registered office at Mocatta House, Trafalgar Place, Brighton, England, BN1 4DU. This policy explains what data we collect when you visit fluxandfoam.co.uk, place an order, or contact us.

What we collect

We collect the information you give us when you place an order or sign up to our newsletter — your name, email, shipping address and payment details. We never see or store your full card number; payments are processed by Shopify Payments and Stripe.

How we use it

To fulfil orders, send shipping updates, respond to messages, and (only if you opt in) email you about new drops and offers. You can unsubscribe at any time with one click.

Cookies

We use essential cookies to power the cart and checkout, and anonymous analytics cookies (Plausible) to understand how the site is used. We do not run third-party advertising cookies.

Your rights

Under UK GDPR you can request a copy of your data, ask us to correct it, or ask us to delete it. Email admin@fluxandfoam.co.uk and we'll action within 30 days.

Contact

Questions about this policy, or anything below? Email admin@fluxandfoam.co.uk and we'll reply within 3 to 5 working days.

You can also write to us at:
FLUX AND FOAM LIMITED
Mocatta House, Trafalgar Place
Brighton, England, BN1 4DU

Complaining to the ICO

If you're unhappy with how we've handled your data, you have the right to complain to the Information Commissioner's Office (ICO). We'd appreciate the chance to put things right first — just email us.